By Jemimah Wellington, JKNewsMedia Correspondent
ENFORCEMENT ACTION by the Federal Competition and Consumer Protection Commission (FCCPC) has resulted in the unsealing of Ikeja Electric (IKJEC) Plc headquarters following a binding undertaking by the company to comply with remedial processes over consumer rights violations.
The development was announced in an official release issued by the Commission, confirming that the decision followed a commitment by IKJEC to adhere to agreed remedial measures arising from complaints handled by the FCCPC adding that the unsealing took place after the company formally agreed to meet its obligations under the undertaking.
The release disclosed that the IKJEC headquarters had earlier been sealed on December 11, 2025.
The action was taken because the electricity distribution company failed to comply with a directive issued by the Nigerian Electricity Regulatory Commission (NERC).
Also, the directive required the unbundling of a Maximum Demand account into 20 individual accounts for a customer who had been without electricity supply for more than two and a half years.
According to the Commission, the sealing of the premises formed part of enforcement measures available under its regulatory powers to protect consumers and ensure compliance with lawful directives issued by relevant authorities and added that the intervention became necessary after IKJEC failed to comply with the NERC directive within the required framework.
It said IKJEC subsequently undertook to resolve all consumer complaints referred to it by the FCCPC within agreed timelines and this binds the company to redress the outstanding complaints and comply fully with remedial steps required by the Commission.
A statement signed by the Director of Corporate Affairs, FCCPC, Ondaje Ijagwu warned that any breach of the undertaking would expose IKJEC to renewed and escalated enforcement action under the FCCPC stated that compliance with the undertaking would be monitored and that enforcement measures remained available where obligations were not met.
Reacting to the development, the Executive Vice Chairman and Chief Executive Officer of the FCCPC, Mr. Tunji Bello, said the Commission’s intervention was necessary to enforce the provisions of the Federal Competition and Consumer Protection Act 2018.
He also stated that the Commission acted within its mandate to ensure adherence to regulatory requirements designed to protect consumers.
Bello said the responsibility of the FCCPC was to ensure that consumers were treated fairly and that service providers complied with lawful decisions and directives adding that enforcement was not an end in itself, noting that the Commission’s actions were aimed at achieving compliance rather than punishment.
“Where compliance is achieved and credible commitments are made, the Commission will respond appropriately,” Bello said.
Clarifying the Commission’s position further, Bello said the outcome reflected the FCCPC’s balanced approach to regulation reiterating that it intervened decisively where consumer harm persisted and deescalated its actions where enforceable compliance had been secured.
He also noted that the Commission’s duty to protect consumers and uphold regulatory accountability remained constant.
He noted that the FCCPC would continue to apply its regulatory powers in line with the law to address consumer rights violations and ensure compliance by service providers.
