By JKNewsMedia
CANDIDATES WHO have lost access to their registered phone numbers or email addresses can now update their details through a controlled procedure introduced by the Joint Admissions and Matriculation Board (JAMB).
JKNewsMedia.com reports that the board announced the service on Monday through its official X account, saying it commenced on September 21, 2026.
JAMB said candidates can access the service only at designated Computer Based Test centres, including state offices where applicable.
The arrangement is specifically for candidates with genuine cases involving loss of access to their registered GSM numbers, email addresses or both.
Applicants must undergo strict identity and biometric checks before their details can be changed, the board said.
“Please note: The service can be accessed only once and is subject to strict identity and biometric verification,” JAMB said.
The board urged candidates to visit only approved centres and avoid dealing with unauthorised individuals or channels.
“For your security, use only designated JAMB centres and avoid unauthorised persons or channels,” it added.
JAMB said the announcement forms part of its JCARE and JAMB Updates initiatives.
The board reiterated that the update facility can be used only once and that all requests remain subject to the prescribed verification process.
—
